Privacy policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, make a purchase, or otherwise engage with our services.
1. Information We Collect
We collect personal information you provide directly and data collected automatically when you use our site.
a. Information You Provide
● Contact information: name, email address, phone number
● Order details: shipping/billing address, products purchased, payment method
● Account information (if you create an account): username, password
● Messages or customer support inquiries
b. Information Collected Automatically
● Device type, browser, and IP address
● Pages viewed, time spent, and clicks
● Shopping behavior and cart activity
● Referring URLs or ads clicked
● Location data (based on your IP)
2. How We Use Your Information
We use your personal information to:
● Process and ship orders
● Communicate with you (e.g., order updates, customer service)
● Personalize your shopping experience
● Improve our website and product offerings
● Send marketing emails (if you opt in)
● Detect and prevent fraud or abuse
3. How We Share Your Information
We may share your information with third-party service providers for the purposes listed above, including:
● Payment processors (e.g., Stripe, PayPal)
● Shipping and logistics partners
● Email marketing platforms (e.g., Klaviyo)
● Analytics and website optimization tools (e.g., Google Analytics)
● Advertising partners (e.g., Meta, Google Ads)
We never sell your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
● Remembering your cart or login
● Analyzing site traffic and performance
● Providing personalized ads (only with your consent, where required)
You can control cookie preferences in your browser settings or opt out of interest-based ads using NAI or YourAdChoices.
5. Your Rights and Choices
Depending on your location, you may have the right to:
● Access, correct, or delete your personal information
● Withdraw consent for marketing communications
● Opt out of certain data sharing or tracking
● Request a copy of the data we hold about you
To exercise these rights, email us at [Insert Email].
6. Text Marketing and Notifications
If you opt in to receive SMS messages, you agree to receive recurring marketing and order-related texts. Message and data rates may apply. You can opt out at any time by texting “STOP.”
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for or directed toward children under 13. We do not knowingly collect data from children. If we learn we have inadvertently collected such information, we will delete it immediately.
9. International Visitors
If you are accessing our site from outside the U.S., please be aware that your data may be transferred to and processed in the U.S., where data protection laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our site means you accept the updated terms.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
12PPM Studios LLC
Email: customercare@12pmstudios.com